Member FAQs

Find answers to your frequently asked questions.

Address change

Change your address online at myCalSTRS or complete the Address Change Request form and follow the instructions to submit the form to CalSTRS.

Notification of Death

Submit an online Notification of Death to report the death of a CalSTRS member, benefit recipient, option beneficiary or designated recipient.

Purchasing service credit

You may be eligible to purchase service credit for past employment or an approved leave of absence during which you did not make retirement contributions to CalSTRS.

Additional benefit programs

403(b), Cash Balance Benefit Program and more.

Service retirement

Applying for retirement, postretirement option changes and more.

Retirement Progress Report

Your annual Retirement Progress Report is a personalized overview of your CalSTRS account and benefits, including detailed information and resources for planning your financial future.

Tax information

Learn about the simplified method, your Form 1099-R and other tax information.

Refunds

When you take a refund, you terminate your CalSTRS membership and forfeit your rights to all CalSTRS benefits.

Administrative remedy process

Your rights, requesting a review and more.

Adjustments and overpayments

We send award and adjustment letters when there is a change to your monthly retirement benefit. If you recently received one of these letters, read this section to learn more.