Contact us
CalSTRS is experiencing high call volumes and long wait times. We appreciate your patience.
By phone
For the security of your account information, be prepared to provide your Client ID or Social Security number and your date of birth.
- Phone: 800-228-5453 or 916-414-1099
- Fax: 916-414-5040
These menu options are available by pressing the corresponding number:
- Account information
- Speak with a Contact Center agent
- Benefits Planning Services
- Pension2 program
- 403bCompare program
- Dial an extension
Contact Center agents are available 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday.
By postal mail
CalSTRS
P.O. Box 15275
Sacramento, CA 95851-0275
In person
Visit a member service center or a local benefits planning office.
Find us on social media