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Payment calendarCheck mailed September 28Direct deposit September 30

Contact us

By phone

For the security of your account information, be prepared to provide your Client ID or Social Security number and your date of birth.

  • Phone: 800-228-5453 or 916-414-1099
  • Fax: 916-414-5040

These menu options are available by pressing the corresponding number:

  1. Account data
  2. To dial an extension
  3. Benefits Planning Services
  4. Contact resources – CalSTRS contact information
  5. Contact Center Agent 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday

By email

Send a secure inquiry to member services by completing and submitting the online form. Or, registered myCalSTRS members, log in to view your inbox. Get answers to personal account questions from a CalSTRS representative.

By postal mail

P.O. Box 15275
Sacramento, CA 95851-0275

In person

Visit a member service center or a local benefits planning office.

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